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Natural Language Processing

Lumina’s Natural Language Processing (NLP) services enable businesses to extract meaning and value from unstructured text data—emails, documents, chat logs, social media, and more. By combining linguistics, machine learning, and AI, we help organizations automate processes, enhance customer understanding, and unlock insights that were previously hidden in plain text.

 

  • Text Classification & Sentiment Analysis
  • Named Entity Recognition (NER)
  • Document Summarization & Search
  • Chatbot & Virtual Assistant Development

Turning Language Into Insight

With Lumina’s NLP solutions, unstructured data becomes a strategic resource. We help businesses interpret and act on language data at scale—whether it’s for improving customer service, optimizing internal processes, or driving compliance and risk management.

 

  • Better understanding of customer needs and sentiment
  • Automated handling of large volumes of text data
  • Enhanced search and discovery across documents and systems
  • Faster extraction of critical insights from unstructured content
  • Improved compliance through intelligent document review
  • Scalable solutions for multilingual and domain-specific texts
  • Integration with business workflows and enterprise systems
  • Increased operational efficiency through automation