Behaviour

Lumina’s BI service transformed how we make decisions. Their custom dashboards gave us real-time visibility into our KPIs, and the automated reporting has saved our team hours each week. The insights we now have into our operations are game-changing.

The Lumina team brought a perfect balance of technical expertise and strategic thinking. They helped us build predictive models that improved our customer retention efforts significantly. The collaboration was smooth, and the impact was immediate.

We used Lumina’s NLP services to analyze customer feedback at scale, and the results exceeded our expectations. The sentiment analysis and keyword extraction helped us better understand client pain points and refine our messaging.